Frequently asked question

1. Where can I watch films and films programmes?

The entire film programme is available on our online platform: https://online.animateka.si/start

You can also access the platform on our website in the menu bar, by clicking on “Watch films“.

2. Will the films be available throughout the festival or only at certain times?

All films, with the exception of two special screenings (special opening screening and opening of the Elephant children’s programme), are available throughout the festival, i.e. from 30 November 2020 at midnight to 9 December 2020 until midnight.

The special opening screening will be available from 30 November from 20:00 onwards. The opening of the Elephant children’s programme will be available from 30 November from 16:00 onwards. Both special screenings will be on view until the end of the festival, i.e. until midnight on 9 December 2020.

3. Where can I buy tickets?

Tickets can be purchased here: https://tickets.animateka.si/passes/buy/

4. How can I register and unlock a film?

To purchase a festival pass or ticket, you will need to enter your e-mail address before purchasing, as the festival pass or ticket will be attached to this address. After a successful purchase, you will receive an automatically generated message with the information for logging into the platform. Please change your password after you log in. Once you are logged in, you can unlock the chosen programme at https://online.animateka.si/start. The number of programmes you can unlock is related to the type of pass or ticket you have purchased.

5. Can I watch an individual film or film programme more than once?

Once you start watching a film programme, it will be available for 4 hours. After 4 hours, the programme will be locked again and it will no longer be possible to open it with the same pass or ticket. We advise you to ensure sufficient time before watching the programme so that you can watch the entire programme to the end. During the 4-hour slot, you can watch the programme several times.

6. Can I watch movies countless times when I buy a full festival pass?

The festival pass lets you watch all the film programmes on our online platform, but you will only be able to unlock each of them once. This means that while watching, you will have 4 hours to watch the chosen programme in its entirety. After 4 hours, the programme will be locked, and even with a festival pass, re-viewing the program will no longer be possible.

7. I bought a 4 + 1 ticket package. What films can I watch with this type of package?

With the 4 + 1 package, you get 5 tickets that you can use to watch any programme on the online platform. Again, the same rule applies to the availability of the programme (4 hours) when redeeming the ticket.

8. Can I watch films and film programmes abroad?

It is our wish to offer all programmes globally, regardless of the user’s location. Unfortunately, with some programmes, we could not evade regional geoblocking due to the rights of the distributor, who markets the film worldwide.

The list of film programmes that can be viewed only on the territory of Slovenia comprises: Main Competition Programme I, European Young Talents I, Best of the World I, Kinotrip’s Best of the World, Calamity, A Childhood of Martha Jane Cannary, Kill It and Leave This Town, The State Against Mandela and the Others, Another Day of Life, Zero Impunity.

The Main Competition Programme III cannot be watched in Switzerland, and Animated Documentaries II is blocked for France and Spain.

With the exception of the above programmes, other films are available worldwide.

9. Where can I follow the AnimatekaPRO program?

You can follow AnimatekaPRO events on our online platform in the “live streams” tab (https://online.animateka.si/start/live). Links to the mentioned events are also posted in the schedule on our website. Events can be followed free of charge.

10. Where can I follow conversations with authors?

Conversations with authors are part of AnimatekaPRO, the full schedule of live interviews is available on our website:  https://www.animateka.si/2020/en/schedule/ as well as on our online platform: https://online.animateka.si/start/live

11. Where can I follow the opening and closing of the festival?

The opening and closing of the festival will be broadcast on the online platform (https://online.animateka.si/start/live), and the opening will be broadcast simultaneously on the Facebook page of Animateka (https://www.facebook.com/animateka/).

12. Do I have to register on the festival platform to view free content?

To view free content, you need to register on the online platform. After successful registration, you will be able to watch the event free of charge.

13. Are the films subtitled?

All films have Slovenian as well as English subtitles. While watching, you can select them by clicking on the “CC” button. Change of subtitles can be made while clicking on “three dots”: